RockServ

Privacy Policy

Last updated 6 August 2026

1. Introduction

This policy explains what personal information RockServ collects, how we use it, and the choices you have. RockServ acts as the data controller for the information described below.

2. Information we collect

We collect information you give us directly, such as your name, address, phone number, email, and details of the service you are requesting. If you sign up as a business, we also collect business details and the documents you upload (e.g. insurance certificates, trade licences).

3. How we use your information

We use your information to connect you with businesses, process bookings, manage business applications, keep the platform safe (for example, checking insurance is current), and communicate with you about your account.

4. Sharing your information

When you request a quote or make a booking, we share the details needed to carry out that job (such as your name, address, and contact details) with the relevant business. When a business settles its commission with us, payment is processed by Stripe, our payment processor; we do not store card details ourselves. We do not sell your personal information to third parties.

5. Data retention

We keep your information for as long as your account is active, and for a reasonable period afterwards to meet legal, accounting, or dispute-resolution requirements.

6. Your rights

You can ask to see, correct, or delete the personal information we hold about you at any time by contacting support@rockserv.gi. You may also withdraw consent for optional communications, such as marketing.

7. Cookies and similar technology

The app may use device identifiers and local storage to keep you signed in and remember your preferences. We do not use these for third-party advertising.

8. Contact us

For any privacy questions or requests, contact support@rockserv.gi.